Privacy Policy
Last Updated: 27/10/2024
Welcome to Digital Erra. We are committed to protecting your privacy and managing your personal information with transparency and care. This Privacy Policy explains how we collect, use, and protect the personal information you provide when shopping with us at https://digitalerra.live/.
1. Information We Collect
To serve you better, we may collect the following types of information:
- Personal Information: Name, billing and shipping addresses, contact information, and payment details (e.g., credit card information).
- Account Information: Login details, account preferences, and purchase history if you create an account with us.
- Technical Data: IP address, browser type, device information, and browsing activity, which we collect via cookies and similar tracking technologies.
- Transaction Information: Purchase details, order history, and customer service interactions.
2. How We Use Your Information
We use your information to ensure smooth shopping experiences and provide our services. This includes:
- Order Processing: To fulfill orders, process payments, and deliver products.
- Customer Support: To assist you with inquiries, returns, or technical support.
- Personalized Experience: To tailor content, offers, and recommendations based on your preferences.
- Marketing and Updates: With your consent, to send promotional offers, updates on new products, and other relevant information.
- Site Improvement: To analyze site performance, improve functionality, and enhance security.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience, remember your preferences, and track website usage. You may manage cookie preferences through your browser settings, but disabling cookies may impact certain site functionalities.
4. Sharing Your Information
We may share your information in the following cases:
- Service Providers: We may share data with trusted third-party vendors (e.g., payment processors, shipping partners) necessary to operate our store.
- Marketing Partners: With your consent, for targeted advertising purposes.
- Legal Obligations: To comply with legal requirements or protect the rights, property, or safety of our users and business.
5. Data Security
We prioritize your security and use appropriate measures to protect your personal information. However, no method of data transmission or storage is entirely secure, so we cannot guarantee absolute security.
6. Your Rights
You may access, update, or delete your personal information by logging into your account or contacting us at info@digitalerra.live. You may also opt out of marketing emails by using the “Unsubscribe” link in any promotional message.
7. Links to Other Sites
Our website may contain links to other websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any linked site.
8. Updates to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page, so please check back regularly. Continued use of our website after any changes indicates your acceptance of the updated terms.
9. Contact Us
For questions or concerns about our privacy practices, please reach out to us at:
Digital Erra
Email: info@digitalerra.live
Phone: +91 8895734231
Address: Rajiv Chowk, Connaught Place, New Delhi, Delhi 110001, India